Frequently Asked Questions
Everything you need to know about shopping with HomeGrown Decatur.
Where are your products sourced?
We pride ourselves on supporting local artisans. Most of our inventory is handcrafted by creators right here in Decatur and the surrounding regional areas.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your package leaves our shop.
What is your return policy?
We accept returns on most unused and unopened items within 30 days of purchase. Please note that custom-made or perishable goods are final sale.
Do you offer local pickup?
Yes! If you are in the Decatur area, you can select 'Local Pickup' at checkout to skip shipping fees and collect your order from our storefront.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I include a gift message with my order?
Absolutely. During the checkout process, you will see a 'Gift Note' field where you can enter a personalized message that we will hand-write for your recipient.